Terms of Service
CRO Audit for Shopify Stores by No Mercy Audit · Last updated November 2026
1. The service
The CRO Audit for Shopify Stores (by No Mercy Audit) is a one-time, paid review of your ecommerce storefront. We analyze your publicly accessible store pages (plus password-protected pages where you provide the storefront password) and deliver a written report of findings and recommendations by email, typically within 24 hours of purchase.
2. Eligibility and authorization
By ordering, you confirm that you own or are authorized to operate the store you submit, and you authorize us to access and review its storefront for the purpose of producing your audit. We do not access your store admin, customer data, or payment systems.
3. Payment
The audit is a one-time purchase at the price shown at checkout (plus any applicable taxes), processed securely by Stripe. We do not store your card details. Where offered, the audit fee may be credited toward an upgrade to the full No Mercy Audit platform or services; credit terms are stated at the time of the offer.
4. Refunds and guarantee
If your audit does not surface at least 5 actionable improvements, you may request a full refund within 30 days of delivery by emailing seaside@seasideapps.co. If we are unable to audit your store (for example, an inaccessible or non-Shopify storefront), we will contact you and refund in full if the issue cannot be resolved.
5. What the audit is - and is not
The report reflects professional judgment based on a point-in-time review of your storefront. Recommendations are advisory: implementation and outcomes are your responsibility, and we do not guarantee any specific change in conversion rate, traffic, or revenue.
6. Intellectual property
You receive a non-exclusive right to use your audit report internally within your business. Our methodology, checklists, scoring, and report formats remain our property.
7. Limitation of liability
To the maximum extent permitted by law, our total liability arising from the audit is limited to the amount you paid for it. We are not liable for indirect or consequential losses, including lost profits or revenue.
8. Contact
Questions about these terms: seaside@seasideapps.co.